1. General :

As we act as booking agents for the owners of the holiday rentals in Marrakech featured on our website, your contract for the letting of the holiday rental will be with the owner of that property.

2. Availability :

Once you have found the holiday property that you wish to book, the next step is to check that the property is available for the period you wish to rent the property. Please contact us via the ´enquire about this property´ or ´book this property´ buttons (at the bottom of description of the property) or by telephone on + 212 (0) 524 322 113 or +212 (0) 661 461 810 in order to confirm availability for your requested dates.

3. Provisional Booking :

If the property is available for the period you requested it will be provisionally reserved for you for a period of 3 working days in order for you to make the necessary travel arrangements and we will forward to you by e-mail:
a) A Provisional Booking Confirmation which will include full payment details relating to your booking and
b) A Rental Agreement with the owner of your reserved holiday property. This contains provisions specific to the property provisionally reserved for you.

4. Proceeding with your booking :

Should you wish to proceed with your booking you must return to us by fax/ email within 3 working days of the date of provisional booking confirmation the following;
a) The signed and completed Provisional Booking Confirmation
b) The signed and completed Rental Agreement
c) Pay the initial Deposit of 30% of the total booking price within the same 3 working day period. The amount of the initial deposit and method of payment are set out in the Provisional Booking Form.
We will acknowledge receipt of your completed documentation by e-mail and also forward to you a Receipt of Payment in respect of the initial deposit as soon as it has been received by our bank. At this point your booking has been accepted.

5. Payment of the balance :

The balance of 70% of the total booking price is due 8 weeks before your arrival date at the property. This date will be shown on your Receipt of Payment.

6. Bookings made within 8 weeks of arrival date :

The procedure is essentially the same as set out above except that the full booking price is payable at the time of booking.

And of course if you have any question or anything is not entirely clear, please do not hesitate to call us on
+212 (0) 661 461 810 or +212 (0) 524 322 113.